Customer Support Details:

Our support starts with you visiting ( http://site-keeper.com/helpdesk/ ) to activate a support ticket.

We are proud that most support tickets are responded to within 2 hours typically. Our support is limited to issues directly related to the operation of your hosting account. Email not working, exceeded bandwidth or storage issues, page links, images not showing, virus intrusions, issues with provided software we install for you such as Joomla, Wordpress, Drupal, Ruby, Rails etc.

We cannot provide support for third-party applications or tools you load to your site. As hosting providers, our support is limited to the operation and functional health of your server.  Our hosting support is free for the first 30 days of any hosting account activation. Our support rate is $80 per hour and billed in 15 minute increments of $20 per unit of support used. Support includes telephone support that starts with our support team telephones your phone following receipt and assignment of the support ticket.

For support, with your website applications, always visit your applications knowledge-base or user forums. Your webmaster may also be able to solve your problems. All hosting accounts of http://awebstore.com can contact 214-703-0505 for a free quote on any  site support  needed.